This is a plugin for the Ultimate Client Manager ? Lite Edition. Please ensure you have purchased and installed the latest version of Ultimate Client Manager before using this plugin.
Product Support / FAQ Database Plugin
This plugin will add an extra area to your Support Ticket submission form containing FAQ items. Customers can select a product from the drop down box and a list of FAQ items will be shown for that product. This helps reduce workload by handling common questions before the ticket is submitted.
For a DEMO on how this works please check my own support page, choose a product from the drop down menu: http://dtbaker.net/support-ticket.html
A FAQ item can be related to multiple products.
You can easily cr
- Created by dtbaker