« Return to FAQ database

All emails are bouncing

Please confirm SMTP details are correct. Please ask hosting provider "What are the SMTP details for my PHP script?". Please try changing MAIL_SMTP from 'true' to 'false' in the config.php file as well, or try disabling SMTP in the system settings page if that is an option.

Please try sending a "preview" to your own email address to see if that produces any particular errors.

Send through FTP details and Newsletter login details as a support ticket if you are having trouble and we can investigate why emails are bouncing.