Please read before submitting a support ticket:
- Please check CodeCanyon/ThemeForest item Support/FAQ page and the FAQ page above, these are updated regularily.
- We are not available for Custom Modifications, if you require a custom modification (eg: change some functionality) please submit a quote request here: Custom Modifications and Development
- Please include login details (FTP, WordPress, cPanel, etc..) and a link to your website so we can see/fix any issues you are having. FTP details are certainly not mandatory, but in most cases will help solve the problem MUCH faster. Some people are worried about giving FTP details, if this is the case then please create a new FTP account restricted to the folder in question (ie: the script location or WordPress plugin folder).
- Please include your Item Purchase Code so that we can verify your purchase. We provide prompt email support for verified buyers.